Frequently Asked Questions

Thank you so much for visiting Shantz Orthotic Solutions on the web! We are happy to answer any question you may have about our services and products. If you can’t find the answer here, please don’t hesitate to reach out!

CLINIC HOURS

Monday 8:30 AM – 5:00 PM

Tuesday 8:30 AM – 7:00 PM

Wednesday 8:30 AM – 5:00 PM

Thursday 8:30 AM – 5:00 PM

Friday 8:30 AM – 4:00 PM

 

DO I NEED TO MAKE AN APPOINTMENT?

Yes, please call us for an assessment, adjustment or a fitting at 519-660-6550

or book online by filling out the form on our Contact Us page.

Appointments allow us to make sure that you have our full attention and that we have set aside enough time to meet your needs.

DO I NEED A REFERRAL?

A referral is not required for a consultation. However, to go ahead with orthotics,

you will require a prescription from a physician that states your diagnosis/problem in order to claim it through your health insurance.

This prescription is helpful for our files but is only required for your claim to your health insurance.

WHAT SHOULD I BRING TO MY CONSULTATION?

Just bring yourself, a few (2-3) pairs of shoes that you wear on a regular basis or the ones that are causing pain, your prescription and any previous pairs of orthotics.

WHAT SHOULD I WEAR TO MY CONSULTATION?

Wearing either pants that can be rolled up over the knees or shorts is helpful for the pedorthist.

Please avoid wearing skirts or dresses to the consultation.

WHAT SIZE SHOE?

Did you know that the majority of people are wearing the wrong size shoe?

Come in for a footwear analysis to find out which type of footwear and what size works best for you. We can measure your feet if you are unsure what size you should be wearing.

Orthotics are only as good as the shoes we put them in, so make sure that you are getting the most benefit from your orthotics and your shoes.

STILL HAVE QUESTIONS OR CONCERNS?

Please call us at 519-660-6550 or email us for a prompt response to your inquiries.

To learn more about orthotics and their benefits, take a look at our Facebook or Instagram pages.

Orthotics and SO much more...

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BOOK ONLINE

Take the first step towards relieving your foot pain — give us a call to book an appointment!

CONTACT US

519.660.6550
TF  1.888.214.3338

info@shantzorthoticsolutions.com

FIND US

Shantz Orthotic Solutions
clinic can be found at:

219 Oxford Street West, Unit 103
London, ON  N6H 1S5

BY APPOINTMENT ONLY