FAQS

custom made orthotics foot impression

Shantz Orthotic Solutions in London and Chatham Answers Common Questions

WHAT ARE THE CLINIC HOURS?

London

Monday 9:00 AM – 5:00 PM

Tuesday 10:00 AM – 7:00 PM

Wednesday 9:00 AM – 5:00 PM

Thursday 9:00 AM – 5:00 PM

Friday 9:00 AM – 4:00 PM


Chatham

Monday 9:00 AM – 5:00 PM

Friday 9:00 AM – 4:00 PM

DO I NEED TO MAKE AN APPOINTMENT?

Yes, please call us for an orthotics consultation and fitting at 519-660-6550

or book online by filling out the form on our Contact Us page.

Appointments allow us to make sure that you have our full attention.

DO I NEED A REFERRAL?

A referral is not required for a consultation. However, to go ahead with orthotics,

you will require a prescription from a physician that states your diagnosis/problem.

This prescription is necessary for our files (as per regulations of the College of Pedorthics of Canada)

as well as for your claim to your health insurance.

WHAT SHOULD I BRING TO MY CONSULTATION?

 Just bring yourself, a few (2-3) pairs of shoes that you wear on a regular basis,

your prescription and any previous pairs of orthotics.

WHAT SHOULD I WEAR TO MY CONSULTATION?

Wearing either pants that can be rolled up over the knees or shorts is helpful for the pedorthist.

Please avoid wearing skirts or dresses to the consultation.

WHAT SIZE SHOE?

Did you know that the majority of people are wearing the wrong size shoe?

Come in for a footwear analysis to find out which type of footwear and what size works best for you.

Orthotics are only as good as the shoes we put them in, so make sure that you are getting the most benefit from your orthotics and your shoes.

For our full guide on purchasing shoes please Click Here. 

STILL HAVE QUESTIONS OR CONCERNS?

Please call us at 519-660-6550 or email us for a prompt response to your inquiries.

To learn more about orthotics and their benefits, take a look at our Facebook or Instagram pages.

LOOKING FOR WAYS TO CONNECT?

CONNECT

Connect with us on your favourite social media site!

 

BOOK ONLINE

Take the first step towards relieving your foot pain — give us a call to book an appointment!

You can also book an appointment online!

CONTACT US

Phone: 519-660-6550
Toll-Free: 1-888-214-3338

info@shantzorthoticsolutions.com

FIND US

711 Oxford Street W, Unit A
London, ON, N6H 1V1

234 Queen St
Chatham, ON, N7M 2H1